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Need help?

If you're experiencing any issues or have questions about SnapOps, we're here to help.

Common use cases

SnapOps helps you:

  • Extract images and SVGs from any webpage
  • Convert images into optimized WebP format
  • Download files individually or as a ZIP
  • Convert your local images using drag & drop

Troubleshooting

Quick fixes for the most common issues.

1. Extension not extracting images
  • Make sure you are on a valid webpage with images/SVGs
  • Refresh the page and try again
  • Click the extension icon to activate extraction
2. Download not starting
  • Check your browser download permissions
  • Ensure pop-ups/downloads are not blocked
3. Conversion not working
  • Try reloading the extension
  • Ensure the file format is supported (PNG, JPG, SVG, etc.)

Permissions explained

SnapOps only uses permissions required to:

  • Read images on the current tab
  • Perform conversion locally in your browser

No data is collected or shared.

Feature requests & feedback

We'd love to hear from you. If you have suggestions or feature requests, feel free to reach out.

Contact support

Have a question we didn't cover? Send us a message and we'll get back to you.

We typically respond within 24–48 hours.